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      Back to home
      1. Help Center
      2. FAQs
      • General
        • Features
        • About Lyra
        • Transparency
      • Getting started
        • Quick Start Guides
        • Fundamentals
      • How-Tos
        • Equipment
        • Getting Started
        • Permit Package Customization
        • Designing
        • Permit Package Generation
      • FAQs
        • SolarDesignTool
        • Equipment
        • Design
        • Account
        • Miscellaneous
        • Permitting
      • Releases
      • Finding The Max Rail Span
      • Upgrade to Lyra
        • SolarDesignTool
      • Finding Max Rail Span

      FAQs

      Frequently asked questions and answers
      • What are ACSE 7-16 edge areas?

      SolarDesignTool

      • Will I be able to continue to use SolarDesignTool?
      • What will happen to my projects in SolarDesignTool?

      Equipment

      • How can I add a new racking product?
      • How to select Enphase PCS MPU Avoidance Mode in-app
      • How can I add a new module or inverter to the database?

      Design

      • How do I add a subpanel to my project?
      • What size system can I design with Lyra?
      • Do you offer proposals or bill of materials?
      • Why is there rounding in my electrical calculations?
      • How can I specify a meter-main combination panel?
      • Why can't I import my own CAD file?
      • Why isn't my preferred inverter available for this project?
      • Adding Setbacks and Pathways
      • Changing the Name of a Roof Face
      • Changing the Mounting System
      • Change the Inverter
      • Creating a permit package for new or recent construction
      • Why can't I select a combiner?
      • Why is my main breaker derated?
      • How can I specify NM-B (Romex) or THHN in my design?
      • Changing the Module
      • Why doesn't my permit package include a single-line diagram?
      • What grid voltage is used when I create a project?
      • How can I delete a project?
      See more

      Account

      • How can I change my password?
      • How can I add or change my billing / credit card information?
      • How can I update my company info?

      Miscellaneous

      • Why don't you offer phone support?
      • Can I use Lyra as a Homeowner or DIY installer?

      Permitting

      • Do you offer engineering stamps?
      • Where can I get engineering stamps?
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